{"id":1075,"date":"2024-11-29T02:27:24","date_gmt":"2024-11-29T02:27:24","guid":{"rendered":"https:\/\/www.cticlab.com\/?p=1075"},"modified":"2025-07-19T10:50:34","modified_gmt":"2025-07-19T03:50:34","slug":"chinh-sach-doi-voi-tinh-khach-quan","status":"publish","type":"post","link":"https:\/\/www.cticlab.com\/vi\/chinh-sach-doi-voi-tinh-khach-quan\/","title":{"rendered":"TH\u1ee6 T\u1ee4C HO\u1ea0T \u0110\u1ed8NG C\u1ee6A BAN \u0110\u1ea2M B\u1ea2O T\u00cdNH KH\u00c1CH QUAN"},"content":{"rendered":"

OPERATION OF IMPARTIALITY ASSURANCE BOARD PROCEDURE<\/strong><\/h3>\n

TH\u1ee6 T\u1ee4C HO\u1ea0T \u0110\u1ed8NG C\u1ee6A BAN \u0110\u1ea2M B\u1ea2O T\u00cdNH KH\u00c1CH QUAN<\/strong><\/span><\/h4>\n

CTIC VIET NAM ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi t\u00ednh kh\u00e1ch quan trong ho\u1ea1t \u0111\u1ed9ng \u0111\u00e1nh gi\u00e1 s\u1ef1 ph\u00f9 h\u1ee3p c\u1ee7a m\u00ecnh v\u00e0 kh\u00f4ng \u0111\u1ec3 c\u00e1c \u00e1p l\u1ef1c v\u1ec1 th\u01b0\u01a1ng m\u1ea1i, t\u00e0i ch\u00ednh ho\u1eb7c c\u00e1c \u00e1p l\u1ef1c kh\u00e1c l\u00e0m t\u1ed5n h\u1ea1i t\u1edbi t\u00ednh kh\u00e1ch quan.<\/span><\/p>\n

1. Ph\u1ea1m vi<\/b><\/h4>\n

Th\u1ee7 t\u1ee5c n\u00e0y \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng \u0111\u1ed1i v\u1edbi vi\u1ec7c ki\u1ec3m so\u00e1t t\u00ednh kh\u00e1ch quan ho\u1ea1t \u0111\u1ed9ng ch\u1ee9ng nh\u1eadn v\u00e0 th\u1ea9m tra kh\u00ed nh\u00e0 k\u00ednh c\u1ee7a CTIC VIETNAM<\/p>\n

2. T\u00e0i li\u1ec7u vi\u1ec7n d\u1eabn<\/strong><\/p>\n

TCVN ISO\/IEC 17021-1:2015
TCVN IEC\/ISO 17065:2013<\/p>\n

3.\u00a0\u0110\u1ecbnh ngh\u0129a v\u00e0 t\u1eeb vi\u1ebft t\u1eaft<\/strong><\/p>\n

3.1. CTIC VIETNAM: C\u00f4ng ty TNHH CTIC VIETNAM
3.2. QMR: \u0110\u1ea1i di\u1ec7n l\u00e3nh \u0111\u1ea1o v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng
3.3. QA: \u0110\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng<\/p>\n

4. N\u1ed9i dung<\/strong><\/p>\n

4.1. L\u1ef1a ch\u1ecdn th\u00e0nh vi\u00ean Ban \u0111\u1ea3mb\u1ea3o t\u00ednh kh\u00e1ch quan<\/p>\n

S\u1ed1 l\u01b0\u1ee3ng th\u00e0nh vi\u00ean h\u1ed9i \u0111\u1ed3ng kh\u00f4ng nh\u1ecf h\u01a1n 03 ng\u01b0\u1eddi v\u00e0 l\u00e0 s\u1ed1 l\u1ebb.<\/p>\n

QMR t\u00ecm ki\u1ebfm c\u00e1c th\u00e0nh vi\u00ean c\u00f3 n\u0103ng l\u1ef1c v\u00e0 kinh nghi\u1ec7m. \u01afu ti\u00ean kh\u00e1ch h\u00e0ng c\u1ee7a t\u1ed5 ch\u1ee9c ch\u1ee9ng nh\u1eadn, kh\u00e1ch h\u00e0ng c\u1ee7a kh\u00e1ch h\u00e0ng, nh\u00e0 ch\u1ebf t\u1ea1o, nh\u00e0 cung \u1ee9ng, ng\u01b0\u1eddi s\u1eed d\u1ee5ng, chuy\u00ean gia \u0111\u00e1nh gi\u00e1 s\u1ef1 ph\u00f9 h\u1ee3p, \u0111\u1ea1i di\u1ec7n hi\u1ec7p h\u1ed9i th\u01b0\u01a1ng m\u1ea1i c\u00f4ng nghi\u1ec7p, \u0111\u1ea1i di\u1ec7n c\u01a1 quan qu\u1ea3n l\u00fd nh\u00e0 n\u01b0\u1edbc ho\u1eb7c t\u1ed5 ch\u1ee9c d\u1ecbch v\u1ee5 kh\u00e1c c\u1ee7a nh\u00e0 n\u01b0\u1edbc v\u00e0 \u0111\u1ea1i di\u1ec7n c\u1ee7a c\u00e1c t\u1ed5 ch\u1ee9c phi ch\u00ednh ph\u1ee7 bao g\u1ed3m c\u00e1c t\u1ed5 ch\u1ee9c v\u1ec1 ng\u01b0\u1eddi ti\u00eau d\u00f9ng.<\/p>\n

C\u00e1c th\u00e0nh vi\u00ean \u0111\u01b0\u1ee3c l\u1ef1a ch\u1ecdn ph\u1ea3i \u0111\u1ea3m b\u1ea3o kh\u00f4ng c\u00f3 xung \u0111\u1ed9t l\u1ee3i \u00edch, t\u1ee9c l\u00e0 kh\u00f4ng c\u00f3 l\u1ee3i \u00edch t\u00e0i ch\u00ednh ho\u1eb7c c\u00e1 nh\u00e2n tr\u1ef1c ti\u1ebfp \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn t\u00ednh kh\u00e1ch quan trong qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 v\u00e0 ch\u1ee9ng nh\u1eadn.<\/p>\n

\u0110\u1ed3ng th\u1eddi, kh\u00f4ng l\u1ef1a ch\u1ecdn nh\u1eefng ng\u01b0\u1eddi tham gia tr\u1ef1c ti\u1ebfp ho\u1eb7c c\u00f3 li\u00ean quan m\u1eadt thi\u1ebft \u0111\u1ebfn c\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u1ee9ng nh\u1eadn v\u00e0 th\u1ea9m tra kh\u00ed nh\u00e0 k\u00ednh, \u0111\u1ec3 tr\u00e1nh c\u00e1c nguy c\u01a1 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 \u0111\u1ed9c l\u1eadp c\u1ee7a h\u1ec7 th\u1ed1ng.<\/p>\n

Quy tr\u00ecnh l\u1ef1a ch\u1ecdn c\u1ea7n minh b\u1ea1ch, tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh n\u1ed9i b\u1ed9 v\u00e0 \u0111\u01b0\u1ee3c ph\u00ea duy\u1ec7t b\u1edfi l\u00e3nh \u0111\u1ea1o CTIC VIETNAM.<\/p>\n

CTIC VIETNAM m\u1eddi c\u00e1c th\u00e0nh vi\u00ean tham gia v\u00e0o Ban \u0111\u1ea3m b\u1ea3o t\u00ednh kh\u00e1ch quan theo bi\u1ec3u m\u1eabu F.01-P.07. Vi\u1ec7c tham v\u1ea5n c\u00e1c b\u00ean quan t\u00e2m th\u00edch h\u1ee3p ph\u1ea3i
c\u00e2n b\u1eb1ng v\u00e0 kh\u00f4ng \u0111\u1ec3 b\u00ean n\u00e0o chi\u1ebfm \u01b0u th\u1ebf l\u1ee3i \u00edch.<\/p>\n

C\u00e1c c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c m\u1eddi s\u1ebd kh\u1eb3ng \u0111\u1ecbnh vi\u1ec7c tham gia th\u00f4ng qua Gi\u1ea5y x\u00e1c nh\u1eadn tham gia Ban \u0111\u1ea3m b\u1ea3o t\u00ednh kh\u00e1ch quan theo bi\u1ec3u m\u1eabu F.02-P.07.<\/p>\n

T\u1ed5ng Gi\u00e1m \u0110\u1ed1c d\u1ef1a v\u00e0o th\u00f4ng tin ch\u1ea5p nh\u1eadn tham gia c\u1ee7a c\u00e1c th\u00e0nh vi\u00ean \u0111\u1ec3 ra quy\u1ebft \u0111\u1ecbnh th\u00e0nh l\u1eadp Ban \u0111\u1ea3m b\u1ea3o t\u00ednh kh\u00e1ch quan theo bi\u1ec3u m\u1eabu F.03-P.07.<\/p>\n

4.2. Ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Ban \u0111\u1ea3m b\u1ea3o t\u00ednh kh\u00e1ch quan<\/p>\n

H\u00e3y \u0111\u1ec3 CTIC \u0111\u1ed3ng h\u00e0nh c\u00f9ng b\u1ea1n trong h\u00e0nh tr\u00ecnh n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 kh\u1eb3ng \u0111\u1ecbnh uy t\u00edn th\u01b0\u01a1ng hi\u1ec7u. Li\u00ean h\u1ec7 ngay \u0111\u1ec3 nh\u1eadn t\u01b0 v\u1ea5n chi ti\u1ebft v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5 ch\u1ea5t l\u01b0\u1ee3ng:\u00a0<\/span><\/p>\n

T\u1ed1i thi\u1ec3u 12 th\u00e1ng\/l\u1ea7n ho\u1eb7c \u0111\u1ed9t xu\u1ea5t, CTIC VIETNAM g\u1eedi gi\u1ea5y m\u1eddi c\u00e1c th\u00e0nh vi\u00ean tham d\u1ef1 h\u1ecdp theo bi\u1ec3u m\u1eabu F.04-P.07, \u0111\u1ec3 xem x\u00e9t t\u00ednh kh\u00e1ch
quan to\u00e0n b\u1ed9 ho\u1ea1t \u0111\u1ed9ng \u0111\u00e1nh gi\u00e1 v\u00e0 ch\u1ee9ng nh\u1eadn. C\u00e1c th\u00f4ng tin \u0111\u1ea7u v\u00e0o cho cu\u1ed9c h\u1ecdp t\u1ed1i thi\u1ec3u g\u1ed3m:<\/p>\n

– C\u00e1c ch\u00ednh s\u00e1ch v\u00e0 nguy\u00ean t\u1eafc li\u00ean quan t\u1edbi t\u00ednh kh\u00e1ch quan trong ho\u1ea1t \u0111\u1ed9ng ch\u1ee9ng nh\u1eadn v\u00e0 th\u1ea9m tra kh\u00ed nh\u00e0 k\u00ednh;<\/p>\n

– C\u00e1c \u00e1p l\u1ef1c v\u1ec1 th\u01b0\u01a1ng m\u1ea1i, t\u00e0i ch\u00ednh ho\u1eb7c c\u00e1c \u00e1p l\u1ef1c kh\u00e1c l\u00e0m t\u1ed5n h\u1ea1i t\u1edbi t\u00ednh kh\u00e1ch quan;<\/p>\n

– t\u00ednh c\u00f4ng khai v\u00e0 c\u1ea3m nh\u1eadn c\u1ee7a c\u00f4ng ch\u00fang;<\/p>\n

– qu\u00e1 tr\u00ecnh \u0111\u1ec3 nh\u1eadn bi\u1ebft, ph\u00e2n t\u00edch, \u0111\u1ecbnh m\u1ee9c,x\u1eed l\u00fd, theo d\u00f5i v\u00e0 l\u1eadp th\u00e0nh v\u0103n b\u1ea3n c\u00e1c r\u1ee7i ro li\u00ean quan t\u1edbi xung \u0111\u1ed9t l\u1ee3i \u00edch n\u1ea3y sinh t\u1eeb vi\u1ec7c cung c\u1ea5p ch\u1ee9ng nh\u1eadn, bao g\u1ed3m m\u1ecdi xung \u0111\u1ed9t n\u1ea3y sinh t\u1eeb c\u00e1c m\u1ed1i quan h\u1ec7 c\u1ee7a t\u1ed5 ch\u1ee9c, m\u1ed9t c\u00e1ch li\u00ean t\u1ee5c;<\/p>\n

– vi\u1ec7c cung c\u1ea5p t\u01b0 v\u1ea5n h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd;<\/p>\n

– quan h\u1ec7 s\u1edf h\u1eefu, s\u1ef1 \u0111i\u1ec1u h\u00e0nh, qu\u1ea3n l\u00fd, nh\u00e2n s\u1ef1, chia s\u1ebb ngu\u1ed3n l\u1ef1c, t\u00e0i ch\u00ednh, h\u1ee3p \u0111\u1ed3ng,marketing v\u00e0 chi tr\u1ea3 hoa h\u1ed3ng b\u00e1n h\u00e0ng hay s\u1ef1 thuy\u1ebft ph\u1ee5c kh\u00e1c cho s\u1ef1 chuy\u1ec3n \u0111\u1ebfn c\u1ee7a kh\u00e1ch h\u00e0ng m\u1edbi,…<\/p>\n

K\u1ebft qu\u1ea3 cu\u1ed9c h\u1ecdp \u0111\u01b0\u1ee3c l\u1eadp th\u00e0nh Bi\u00ean b\u1ea3n theo bi\u1ec3u m\u1eabu F.05-P.07, t\u1ed1i thi\u1ec3u g\u1ed3m c\u00f3:<\/p>\n

– C\u00e1c \u00fd ki\u1ebfn nh\u1eadn x\u00e9t c\u1ee7a t\u1eebng th\u00e0nh vi\u00ean Ban \u0111\u1ea3m b\u1ea3o t\u00ednh kh\u00e1ch quan<\/p>\n

– -K\u1ebft lu\u1eadn c\u1ee7a Tr\u01b0\u1edfng ban<\/p>\n

H\u1ed3 s\u01a1 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Ban \u0111\u1ea3m b\u1ea3o t\u00ednh kh\u00e1ch quan \u0111\u01b0\u1ee3c ph\u00f2ng QA qu\u1ea3n l\u00fd, l\u01b0u gi\u1eef.<\/p>\n

5. Bi\u1ec3u m\u1eabu<\/strong><\/p>\n

– F.01-P.07 Gi\u1ea5y m\u1eddi tham gia ban \u0111\u1ea3m b\u1ea3o t\u00ednh kh\u00e1ch quan
– F.02-P.07 X\u00e1c nh\u1eadn tham gia ban \u0111\u1ea3m b\u1ea3o t\u00ednh kh\u00e1ch quan
– F.03-P.07 Quy\u1ebft \u0111\u1ecbnh th\u00e0nh l\u1eadp ban \u0111\u1ea3m b\u1ea3o t\u00ednh kh\u00e1ch quan
– F.04-P.07 Gi\u1ea5y m\u1eddi h\u1ecdp ban \u0111\u1ea3m b\u1ea3o t\u00ednh kh\u00e1ch quan
– F.05-P.07 Bi\u00ean b\u1ea3n h\u1ecdp ban \u0111\u1ea3m b\u1ea3o t\u00ednh kh\u00e1ch quan<\/p>\n

CTIC \u2013 \u0110\u1ed1i t\u00e1c tin c\u1eady, \u0111\u1ed3ng h\u00e0nh c\u00f9ng s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng c\u1ee7a doanh nghi\u1ec7p b\u1ea1n!<\/b><\/h3>\n

CTIC cam k\u1ebft mang \u0111\u1ebfn quy tr\u00ecnh ki\u1ec3m tra v\u00e0 ch\u1ee9ng nh\u1eadn chuy\u00ean nghi\u1ec7p, ch\u00ednh x\u00e1c, gi\u00fap doanh nghi\u1ec7p n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, m\u1edf r\u1ed9ng th\u1ecb tr\u01b0\u1eddng v\u00e0 kh\u1eb3ng \u0111\u1ecbnh v\u1ecb th\u1ebf th\u01b0\u01a1ng hi\u1ec7u tr\u00ean th\u1ecb tr\u01b0\u1eddng trong n\u01b0\u1edbc v\u00e0 qu\u1ed1c t\u1ebf.<\/span><\/p>\n

Th\u00f4ng tin chi ti\u1ebft: Download<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

OPERATION OF IMPARTIALITY ASSURANCE BOARD PROCEDURE TH\u1ee6 T\u1ee4C HO\u1ea0T \u0110\u1ed8NG C\u1ee6A BAN \u0110\u1ea2M B\u1ea2O T\u00cdNH KH\u00c1CH QUAN CTIC VIET NAM ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi t\u00ednh kh\u00e1ch quan trong ho\u1ea1t \u0111\u1ed9ng \u0111\u00e1nh gi\u00e1 s\u1ef1 ph\u00f9 h\u1ee3p c\u1ee7a m\u00ecnh v\u00e0 kh\u00f4ng \u0111\u1ec3 c\u00e1c \u00e1p l\u1ef1c v\u1ec1 th\u01b0\u01a1ng m\u1ea1i, t\u00e0i ch\u00ednh ho\u1eb7c c\u00e1c \u00e1p l\u1ef1c kh\u00e1c l\u00e0m […]\n","protected":false},"author":1,"featured_media":3722,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[5],"tags":[],"class_list":["post-1075","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ho-so-chung-nhan"],"_links":{"self":[{"href":"https:\/\/www.cticlab.com\/vi\/wp-json\/wp\/v2\/posts\/1075","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cticlab.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cticlab.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cticlab.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cticlab.com\/vi\/wp-json\/wp\/v2\/comments?post=1075"}],"version-history":[{"count":0,"href":"https:\/\/www.cticlab.com\/vi\/wp-json\/wp\/v2\/posts\/1075\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cticlab.com\/vi\/wp-json\/wp\/v2\/media\/3722"}],"wp:attachment":[{"href":"https:\/\/www.cticlab.com\/vi\/wp-json\/wp\/v2\/media?parent=1075"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cticlab.com\/vi\/wp-json\/wp\/v2\/categories?post=1075"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cticlab.com\/vi\/wp-json\/wp\/v2\/tags?post=1075"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}